1. Detailed description of goods and/or services
Sante Winelands Spa (Pty) Ltd is a business in the Wellness industry that offers Retreat Wellness Packages.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day(s) and delivery confirmed by way confirmation reference. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
3. Export restriction (Optional)
The offering on this website is available to South African clients only.
Sante Winelands Spa (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
5. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Sante Winelands Spa (Pty) Ltd bank account, the details of which will be provided on request.
6. Card acquiring and security
Card transactions will be acquired for Sante Winelands Spa (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
7. Customer details separate from card details
Customer details will be stored by Sante Winelands Spa (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Sante Winelands Spa (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
This website is governed by the laws of South Africa and Sante Winelands Spa (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Sante, La Bella Vita Wine Estate.
Sante Winelands Spa (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12. Contact Details
Company Physical Address: La Bella Vita Wine Estate, Simonsvlei Road, Paarl
Telephone: +27 21 879 1500